Privacy Policy

Last Updated: October 26, 2026

At varnxeliqa, we respect the privacy of our customers and website visitors. This Privacy Policy explains how JEDANI HONGKONG LIMITED, operating varnxeliqa.com, may collect, use, store, disclose, and otherwise process personal information when you visit our website, browse our cleaning products, place an order, contact customer support, or otherwise interact with our online store.

By accessing or using varnxeliqa.com, you acknowledge the privacy practices described in this Policy.

1. About varnxeliqa

The varnxeliqa online store is operated by:

Store Name: varnxeliqa
Website: varnxeliqa.com

Operating Company:
JEDANI HONGKONG LIMITED

Email:
support@varnxeliqa.com

Phone:
+1 (715) 882-9866

Company Address:
FLAT/RM 1405A 14/F
THE BELGIAN BANK BUILDING
NOS 721-725 NATHAN ROAD
MONG KOK, HONG KONG

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us using the details above.

2. Personal Information We May Collect

The information we collect depends on how you interact with varnxeliqa.

Personal information may be provided directly by you, collected automatically through website technologies, or received from service providers that help us operate our store.

This information may include:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order details

  • Product selections

  • Purchase history

  • Customer account information, where available

  • Messages sent to customer support

  • Return and refund information

  • Product reviews or feedback

  • Photos or videos submitted in connection with an order issue

Please avoid submitting personal information that is not reasonably necessary for your purchase or customer-service request.

3. Order & Transaction Information

When you place an order through varnxeliqa.com, we may process information related to your purchase.

This may include:

  • Order number

  • Products purchased

  • Product variants

  • Quantities

  • Purchase amount

  • Promotional discounts

  • Shipping details

  • Delivery status

  • Tracking information

  • Refund or replacement records

We may use this information to process transactions, coordinate fulfillment, provide shipping assistance, manage returns or refunds, and maintain appropriate business records.

4. Payment Information

Payments may be processed through third-party payment providers available through our Shopify checkout.

Depending on the payment method selected, these providers may process information such as:

  • Cardholder name

  • Billing details

  • Transaction identifiers

  • Payment authorization information

  • Payment status

  • Fraud-prevention data

varnxeliqa does not require customers to send complete credit or debit card information through ordinary customer-service email.

Payment providers may process your information according to their own privacy policies and legal obligations.

5. Information Collected Automatically

When you browse varnxeliqa.com, certain technical information may be collected automatically.

Depending on your device, browser, privacy settings, and consent choices, this may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referral source

  • Pages visited

  • Products viewed

  • Shopping-cart activity

  • Checkout activity

  • Session information

  • Cookie identifiers

  • Website-performance information

We may use this data to understand how visitors interact with our store and to improve website performance, navigation, product presentation, and customer experience.

6. Cookies & Similar Technologies

varnxeliqa may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may support functions such as:

  • Remembering shopping-cart contents

  • Maintaining website sessions

  • Saving website preferences

  • Supporting checkout

  • Measuring website traffic

  • Understanding visitor behavior

  • Improving website performance

  • Detecting technical problems

  • Preventing fraud

  • Supporting advertising and marketing where permitted

Some cookies may be necessary for the website to operate correctly.

Other cookies may be used for analytics, personalization, or advertising.

Where required by applicable law, you may be offered options to manage certain non-essential cookies.

You may also control cookies through your browser settings. Disabling some cookies may affect certain website functions.

7. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including the following.

Order Processing

We may use your information to:

  • Receive orders

  • Confirm purchases

  • Verify transactions

  • Prepare products for fulfillment

  • Maintain order records

Shipping & Delivery

Relevant information may be shared with:

  • Warehouses

  • Fulfillment providers

  • Logistics companies

  • Shipping carriers

so your order can be prepared and delivered.

Customer Support

We may use your information to assist with:

  • Product questions

  • Order status

  • Tracking inquiries

  • Delivery issues

  • Damaged products

  • Incorrect items

  • Missing products

  • Returns

  • Refunds

  • General customer-service requests

Website Improvement

We may analyze customer and visitor activity to improve:

  • Product pages

  • Navigation

  • Mobile experience

  • Checkout flow

  • Store performance

  • Overall customer experience

Fraud Prevention & Security

Certain information may be processed to:

  • Verify transactions

  • Identify suspicious activity

  • Reduce fraud

  • Protect customers

  • Protect our website

  • Protect our business systems

Legal & Administrative Purposes

Information may be retained or used where reasonably necessary for:

  • Accounting

  • Tax obligations

  • Recordkeeping

  • Legal compliance

  • Dispute resolution

  • Protection of contractual rights

8. Cleaning Product Support Information

Because varnxeliqa sells cleaning and household-care products, customers may contact us with questions concerning matters such as:

  • Intended product use

  • Cleaning applications

  • Product dimensions

  • Materials

  • Surface compatibility

  • Storage

  • Care instructions

  • Product variations

  • Cleaning-tool maintenance

Information provided during these conversations may be retained where reasonably necessary to respond to your inquiry and maintain customer-service records.

9. Marketing Communications

Where permitted by applicable law, we may use contact information to send promotional communications relating to:

  • New cleaning products

  • Product collections

  • Store updates

  • Seasonal promotions

  • Discounts

  • Special offers

  • varnxeliqa news

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication.

Opting out of promotional emails will not prevent us from sending necessary transactional messages concerning:

  • Orders

  • Shipping

  • Returns

  • Customer support

  • Security

  • Legal notices

10. Analytics & Advertising

We may use third-party analytics or advertising services to understand website activity and evaluate marketing performance.

These providers may process information such as:

  • IP address

  • Device identifiers

  • Cookie identifiers

  • Product views

  • Website interactions

  • Referral information

  • Advertising interactions

  • Purchase conversions

Where applicable privacy laws provide consent or opt-out rights, we aim to respect those rights as required.

11. Shopify & Other Service Providers

Our online store may use Shopify and other third-party providers to support our e-commerce operations.

These providers may process information where necessary for services such as:

  • Website hosting

  • Checkout

  • Order management

  • Customer accounts

  • Fraud prevention

  • Analytics

  • Customer communications

  • Store applications

  • Security

Third-party providers may maintain their own privacy policies and legal responsibilities concerning personal information.

12. When We May Share Personal Information

We do not disclose personal information unnecessarily.

Information may be shared where reasonably required to operate our business, fulfill purchases, support customers, or comply with legal obligations.

This may include sharing information with:

Fulfillment Providers

To prepare, package, and dispatch orders.

Shipping Carriers

To deliver purchases to the address provided.

Payment Providers

To authorize and process transactions.

Technology Providers

To support website hosting, analytics, communications, security, customer service, and store applications.

Professional Advisers

Where appropriate, information may be disclosed to accountants, auditors, lawyers, insurers, or similar professional advisers.

Government or Legal Authorities

Information may be disclosed where required by applicable law, court order, regulatory obligation, legal process, or valid government request.

13. Sale or Sharing of Personal Information

Certain privacy laws use specific legal definitions for terms such as “sale” or “sharing” of personal information.

Some advertising or analytics technologies may fall within these definitions depending on how they operate, even where personal information is not directly exchanged for money.

Where applicable law provides you with a right to opt out of qualifying activities, we aim to honor valid requests.

14. International Processing of Personal Information

Because varnxeliqa operates online and may work with service providers located in different countries, personal information may be processed outside your country or region.

International processing may involve providers supporting:

  • Shopify

  • Payment processing

  • Fulfillment

  • Shipping

  • Analytics

  • Advertising

  • Customer support

  • Website technology

Where applicable law requires safeguards for international data transfers, appropriate measures may be used.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.

Retention periods may depend on matters including:

  • Order fulfillment

  • Customer-service inquiries

  • Returns and refunds

  • Payment records

  • Tax requirements

  • Accounting obligations

  • Fraud prevention

  • Legal disputes

  • Regulatory requirements

Different categories of information may be retained for different periods.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

16. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

These measures are designed to reduce risks relating to:

  • Unauthorized access

  • Improper disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no internet transmission, storage system, payment method, or website can be guaranteed to be completely secure.

Customers should also take reasonable precautions to protect account credentials, passwords, payment information, and personal devices.

17. Your Privacy Rights

Depending on where you live, applicable privacy law may provide you with certain rights concerning your personal information.

These may include rights to request:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information concerning how data is used

  • Restriction of certain processing

  • Objection to certain processing

  • Data portability

  • Withdrawal of consent

  • Opt-out from certain marketing

  • Opt-out from certain advertising-related processing

Not every right applies in every jurisdiction, and legal exceptions may apply.

We may need to verify your identity before completing certain privacy requests.

18. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights where applicable state privacy laws apply.

Depending on the relevant law, these may include rights to:

  • Access personal information

  • Correct inaccurate personal information

  • Request deletion

  • Receive information about categories of personal information collected

  • Opt out of certain targeted advertising

  • Opt out of certain sale or sharing activities

  • Appeal certain decisions concerning privacy requests

Where required, qualifying requests will be processed in accordance with applicable law.

We will not unlawfully discriminate against customers for exercising valid privacy rights.

19. European Economic Area & United Kingdom

Where the GDPR, UK GDPR, or similar legislation applies, personal information may be processed under lawful bases including:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests

  • Consent

Our legitimate interests may include:

  • Operating our online store

  • Providing customer support

  • Preventing fraud

  • Improving website functionality

  • Maintaining security

Where processing relies on consent, you may generally withdraw that consent subject to applicable law.

20. Children’s Privacy

varnxeliqa is intended for general consumer shopping and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children in violation of applicable privacy law.

If you believe that a child has improperly provided personal information through our website, please contact:

support@varnxeliqa.com

We will review the matter and take appropriate action where required.

21. Third-Party Websites

Our website may contain links to independently operated third-party websites or services.

These may include:

  • Payment providers

  • Shipping carriers

  • Social-media platforms

  • External applications

Once you leave varnxeliqa.com, the third party’s own privacy practices will apply.

We are not responsible for the privacy, security, content, or operating practices of independently operated third-party websites.

22. Customer Reviews & Submitted Content

If our website allows customers to submit reviews, comments, images, videos, or other content, some of that information may become publicly visible depending on the feature used.

Please avoid including sensitive personal information in:

  • Reviews

  • Comments

  • Images

  • Videos

  • Public feedback

Third-party review platforms may also process submitted content according to their own privacy practices.

23. Fraud Prevention & Order Verification

We may process information relating to:

  • Orders

  • Payments

  • Devices

  • Billing information

  • Shipping information

  • Website activity

to help identify suspicious, fraudulent, unauthorized, or abusive transactions.

Certain orders may be subject to additional verification where reasonably necessary.

24. Business Transfers

If JEDANI HONGKONG LIMITED or relevant business assets become involved in a merger, acquisition, restructuring, financing arrangement, asset sale, or similar transaction, certain business records may be reviewed or transferred where legally permitted.

Any successor organization handling personal information will remain subject to applicable privacy obligations.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may reflect updates involving:

  • Website functionality

  • Products

  • Store operations

  • Service providers

  • Technology

  • Legal requirements

  • Privacy practices

When updates are made, the revised version may be published on this page with a new Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or a privacy-related request, please contact us.

Store Name: varnxeliqa
Website: varnxeliqa.com

Email:
support@varnxeliqa.com

Phone:
+1 (715) 882-9866

Operating Company:
JEDANI HONGKONG LIMITED

Company Address:
FLAT/RM 1405A 14/F
THE BELGIAN BANK BUILDING
NOS 721-725 NATHAN ROAD
MONG KOK, HONG KONG

Your Privacy Matters to varnxeliqa

We aim to use personal information only for legitimate purposes connected with operating our store, processing purchases, assisting customers, improving our services, protecting our business, and complying with applicable legal obligations.